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g/Geeking OutAI & Software · New York City

Before you ask · 10 answers

A few good questions

Answers to what we get asked most. If yours isn’t here, ask us directly.

01

What are 'Automation & Agents' and how can they help me?

Automation involves creating custom 'agents' that handle repetitive, complex tasks. This could be anything from processing invoices and customer support emails to analyzing market data, freeing up your team for high-value work.

02

Can you work with the tools we already use?

Usually yes, and that's the starting assumption. Most of what we build connects the systems you already pay for rather than replacing them: your CRM, inbox, Slack, spreadsheets, ticketing. If something genuinely can't be connected, we'll tell you early rather than bill you to find out.

03

What happens in an 'AI Audit & Strategy Sprint'?

Over two to four weeks we map how work actually moves through your business, then score each opportunity by the effort it takes against what it returns. You get a ranked roadmap of what to build and in what order. It's a paid engagement, and the roadmap is yours whether or not you build any of it with us.

04

How much does a project cost?

It depends on scope, so we quote per project rather than off a rate card. Most engagements share the same shape: a fixed build fee to design and ship the thing, then an optional monthly retainer if you want us to keep it running and improving as your business changes. You get the full number in writing before any work starts.

05

How long before we see something working?

For a focused automation or a single agent, usually weeks rather than months. We would rather put a working slice in front of you early than disappear for a quarter. Larger platforms take longer and get broken into milestones so you can see progress throughout. If the scope isn't clear yet, the Audit & Strategy Sprint is the fastest way to get a real timeline.

06

What happens to our data?

It stays yours. Wherever possible we build inside your own accounts and infrastructure, so your data doesn't take a detour through ours. For knowledge assistants we mirror the permissions you already have—if someone can't open a document today, the assistant won't surface it to them tomorrow. We'll walk you through where data lives and who can reach it before we build anything.

07

Which AI models do you use?

Whichever fits the job. We aren't tied to a single vendor, and we choose based on what your use case actually needs: accuracy, speed, cost, and whether your data is allowed to leave your environment. We also build so the model can be swapped later, because this field moves quickly and you shouldn't be locked into today's best option forever.

08

Is this going to replace our team?

That isn't what we build. These systems take on the repetitive part—the copying between systems, the same twenty support questions, the hunt for a document someone filed two years ago. The judgment calls stay with your people, and so does the final say.

09

Do you only work with big companies?

Nope! We love working with small and medium-sized businesses just as much as larger enterprises. Our services are scalable, meaning we can build a plan that fits your exact needs and budget.

10

What kind of 'AI Products' can you build?

We can help you conceptualize, design, and build entirely new software applications with AI at their core. This includes internal tools to boost productivity or new SaaS (Software as a Service) platforms you can sell to your customers.